Refund policy

No refunds

All sales are final. We do not accept returns or offer refunds, so please check the size, color and product before you confirm your order.

Exchanges

Every UMBRALIC piece is inspected before it ships. If we send you the wrong size or the wrong item, we will exchange it. Contact Customer Support with your order number.

Choosing your size

Each product page lists the size guide and model measurements. Not sure about fit? Message us before you order and we will help you choose.

Delivery issues

For questions about your shipment or damage during delivery, contact Customer Support.

Contact

Customer Support: umbralicww@gmail.com
Work & Business: support@umbralic.com
Instagram: @umbralic.ww

Founded in 2019 in Ho Chi Minh City, Vietnam, UMBRALIC is a dark-inspired fashion brand defined by bold aesthetics and mysterious allure.