Zásady pro doručování

Where we ship

We ship internationally from Vietnam.

Processing time

Orders are processed and dispatched within 8-10 business days. Orders placed on weekends and public holidays begin processing the next business day.

Delivery time

Shipping times vary by destination.

Shipping cost

Free shipping on orders over $250. Below that, shipping rates are calculated at checkout.

Tracking

A tracking number is emailed to you once your order has shipped. Tracking can take 24-48 hours to update after the label is created.

Returned to sender

If a parcel is returned to us because of an invalid address or a failed delivery, contact Customer Support. Additional shipping fees may apply to send it again.

Contact

Orders, tracking and delivery: umbralicww@gmail.com
Collaboration, KOL, press and wholesale: support@umbralic.com